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Titan Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (50 reviews)

Ratings based on data collected by third party reviewing platform.

5
88%
4
10%
3
2%
2
0%
1
0%

Latest Titan Direct customer service reviews

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Excellent

Trusted Customer
22 November 2023 11:53

'Excellent quality chairs that come with excellent customer service!'

Excellent quality chairs that come with excellent customer service!
The chairs are sturdy and the price is probably the lowest on the market. The customer service is prompt and very helpful too.

Excellent quality chairs, the customer service is impeccable as well.

We were notified before the delivery, which was very helpful as our school bought 250 chairs. They are light but sturdy and an excellent choice for assemblies as the setting up becomes quicker and easier. They come at a good price too.

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Excellent

Phil Hadfield
9 November 2023 09:03

'Highly efficient'

Yes I would buy from them again, based on an efficient service and competitive prices.
Communication regarding planned deliveries of some goods could be improved. In particular more notice of planned despatch dates.

Exactly as described. Good value.

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Good quality and value for money

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Excellent

Raj Sethi
17 December 2022 09:07

Fantastic service, very helpful staff, and fast delivery.

Thank you for taking the time to leave fantastic feedback.

Good price and a good product, value for money.

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Excellent

RONALD BROWN
9 July 2022 10:42

great service
good chair easy to use
just waiting for the committee feedback

Great to hear, thank you very much for your fantastic feedback.

Excellent

Trusted Customer
3 April 2022 12:17

Excellent service from the initial ordering - receipt of the goods and the invoice received in a timely manner. Would definitely order from this company again

Thank you for taking the time to leave such great feedback.

Excellent

Trusted Customer
10 July 2021 07:26

'Excellent and quick service'

Excellent and quick service

Brilliant to hear, thank you very much for taking the time to leave great feedback.

Very happy with this item

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Excellent

Trusted Customer
17 June 2021 12:33

Excellent product and delivery.
BRIAN.

Thank you very much for your really great 5 star review of our service and delivery.

Excellent

david hanwell
25 May 2021 10:07

easy ordering and fast delivery

Great to hear, thank you for the 5 star review of our service it is very much appreciated.

Excellent

Trusted Customer
6 May 2021 16:51

The desk was quickly delivered, exactly as pictured and good value. A perfect solution for a teenage workspace.

Thank you very much for taking the time to review us, we really appreciate your fantastic comments.

The perfect solution for a teenage workspace

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Excellent

Frank Rossiter, Tunbridge Wells
28 April 2021 18:24

'Great product'

Arrived on time very easy purchasing process. Well pleased

Thank you very much for the really great all-round review.

Great product, all weather proof, leave them in the garden, hose them clean. I've used these for years at work and decided to get my own at home. Very pleased.

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