Titan Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Titan Direct customer service reviews
janet carter on Feefo
6 February 2018 07:56
Excellent service
I ordered a chair for my grandson and I realised that I wouldn’t be able to do express delivery.I telephoned to ask if there was a chance I could have it in time for my grandsons birthday.A pleasant extremely helpful young lady pulled out all the stops and the chair arrived on time and well boxed. I was very grateful for the service and product.
Alison Jackson on Feefo
7 January 2018 12:36
very prompt
Titan+ Antibacterial One Piece Chair Size 2 (4-6 Years)
nice wipe clean chairs.antibac to help fight bugs
Kevin Hamlin on Feefo
13 December 2017 07:32
Super efficient service, friendly staff, and good delivery time
Titan One Piece Classroom Chair - (14+ Years) 460mm Seat Height
Lovely robust comfortable classroom chairs.. Titan one piece
Trusted Customer on Feefo
27 November 2017 09:23
Good product, good price, good service!
Delivery came exactly when expected and goods delivered in perfect condition.
Nick Yap on Feefo
16 October 2017 14:24
Very quick service, amazing product
Titan 4 Leg Classroom Chair - (14+ Years) 460mm Seat Height
Mary on Feefo
9 October 2017 12:25
Great studying desk
It is a great desk which is beyond my expectation.Did it's job well!!! Would gladly recommend it!!!
Mary Goose on Feefo
27 September 2017 12:36
Colourful chairs, exactly as required.
The address on the labels on the boxes didn't list all of the address details, making it confusing for the delivery driver.
Titan One Piece Classroom Chair - (3-4 Years) 260mm Seat Height
Excellent product: colourful and easy to stack.
Titan One Piece Classroom Chair - (4-6 Years) 310mm Seat Height
Excellent: Colourful and easy to stack.
Titan One Piece Classroom Chair - (6-8 Years) 350mm Seat Height
Excellent: Colourful and easy to stack.
Trusted Customer on Feefo
11 August 2017 07:41
Excellent service and products, will use again.
Service excellent, prompt delivery and very easy to change the delivery date (by speaking to an actual person! So unusual nowadays!) Chair great, sturdy, comfortable and easy to get the right size as clear measurements on website.
Titan One Piece Classroom Chair - (8-11 Years) 380mm Seat Height
Sturdy, comfortable, colour true to the online description
Trusted Customer on Feefo
10 June 2017 09:20
Speedy service with good communication
I was informed exactly when my order would arrive and it arrived on time! I was even called when it arrived.
Trusted Customer on Feefo
26 May 2017 19:27
Great product and delivered on time